Return & Refund Policy
Last Updated: June 2026
Thank you for shopping with us.
We want you to be completely satisfied with your purchase. If you are not satisfied, please review our return and refund policy below.
Returns
We accept returns within 7 days of delivery.
To be eligible for a return:
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The item must be unused and in its original condition.
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The item must be returned in its original packaging.
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Proof of purchase or order number is required.
Non-Returnable Items
The following items cannot be returned:
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Used or damaged products caused by the customer.
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Items returned without original packaging.
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Personalized or customized products.
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Clearance or final sale items.
Refunds
Once we receive and inspect your returned item, we will notify you regarding the status of your refund.
If approved:
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos or videos as proof.
We will arrange a replacement or refund after verification.
Order Cancellation
Orders may be canceled before they are shipped.
Once an order has been shipped, it cannot be canceled.
Shipping Costs
Shipping charges are non-refundable unless the return is due to our error or a defective product.
Contact Us
For any questions regarding returns or refunds, please contact us:
Email: digitalprince0011@gmail.com
Business Hours: Monday - Saturday, 10:00 AM - 6:00 PM